Privacy Policy
This Privacy Policy explains how Roof Repairs Chester ("we", "our", or "us") collects, uses, and protects your personal information when you use our website.
1. Who We Are
Roof Repairs Chester is a lead generation website operated by Blue Coast Web Design, based in France. Our purpose is to connect individuals seeking roofing services in Chester and the surrounding area with suitable local service providers. We do not carry out roofing services ourselves. Instead, we collect information from users and pass these details to a relevant third-party roofing contractor to help arrange a quotation or service.
2. Information We Collect
When you submit an enquiry through our website, we may collect the following personal information:
- Name
- Email Address
- Phone Number
- Details about your roofing project or enquiry
We only collect this information when you voluntarily provide it via our contact form or other enquiry methods.
3. How We Use Your Information
We use the information you provide to:
- Contact you regarding your enquiry
- Pass your details to a relevant local roofing contractor so they can respond to your request
We do not use your information for marketing unless you have explicitly opted in.
4. Who We Share Your Information With
Your personal information may be shared with one or more local roofing contractors for the purpose of providing you with a quote or service. We do not sell, trade, or rent your personal information to any third parties for marketing or unrelated purposes.
Each contractor we work with is required to handle your data in accordance with data protection laws.
5. Legal Basis for Processing Your Information
We rely on the following lawful bases under the UK General Data Protection Regulation (UK GDPR) and EU GDPR:
- Consent: By submitting your details, you consent to us processing your personal data for the purpose of handling your enquiry and passing your details to a relevant contractor.
- Legitimate Interests: We have a legitimate interest in facilitating the connection between people seeking services and contractors offering those services.
6. Data Retention
We keep your personal data only for as long as necessary to:
- Respond to your enquiry, and
- Maintain necessary business and accounting records.
Your information will be securely deleted when it is no longer needed.
7. Your Rights
Under UK GDPR and EU GDPR, you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict how your data is processed
To exercise any of these rights, please contact us using the email address provided below.
8. Security
We take appropriate technical and organisational measures to protect your personal data. However, the transmission of information over the internet is not completely secure, and we cannot guarantee absolute security.
9. Cookies
We use cookies to provide basic website functionality and to analyse how visitors use our site. We use Google Analytics 4 (GA4) to help us understand visitor behaviour and improve our website. GA4 collects anonymised information such as pages visited, time spent on site, and general user interaction patterns. This information does not identify you personally.
When you first visit our website, you will be presented with a cookie consent notice that allows you to accept or manage your cookie preferences.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: info@roofrepairschester.co.uk
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Thank you for visiting Roof Repairs Chester.